Privacy Policy

Introduction

Welcome to Topsyturvied's Privacy Policy. This Privacy Policy describes how Topsyturvied ("we," "our," or "us") collects, uses, and shares information about you when you visit our website at www.topsyturvied.co.nz, use our services, or otherwise interact with us. We respect your privacy and are committed to protecting your personal information.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

When you interact with our website or services, we may collect the following personal information:

• Contact information (such as name, email address, phone number, and company name)
• Billing and payment information
• Account credentials
• Preferences and feedback
• Information provided in forms, surveys, or other interactive areas of our site

Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

• IP address and device information
• Browser type and version
• Operating system
• Time and duration of visits
• Pages viewed and features used
• Referring websites

How We Collect Information

We collect information through various methods:

• Direct interactions when you provide information to us
• Automated technologies, including cookies and similar tracking technologies
• Third-party sources, such as business partners, analytics providers, and marketing partners

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. These technologies help us analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our services may be inaccessible or not function properly.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content and product features relevant to your interests
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analytics, payment processing, email delivery, and customer service.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

Protection of Rights

We may disclose information to protect the safety, rights, property, or security of Topsyturvied, our services, any third party, or the general public.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise any of these rights, please contact us using the contact information provided below. Please note that these rights may be limited in some circumstances by local law requirements.

Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

International Data Transfers

We are based in New Zealand and process information on servers located in New Zealand and other countries. If you are located outside New Zealand, please be aware that information we collect will be transferred to and processed in New Zealand and other countries. By using our services or providing us with any information, you consent to the transfer, processing, and storage of your information in countries where the privacy laws may be less stringent than those in your country of residence.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Topsyturvied
33 Willis Street, Wellington Central
Wellington 6011, New Zealand
Email: [email protected]
Phone: +64 4 552 9408